Privacy Policy

PRIVACY POLICY

Last Updated: October 20, 2026

This Privacy Policy explains how Wuhan Shanggetaijie Technology Co., Ltd., operating under the brand name movyraa (“movyraa,” “we,” “us,” or “our”), collects, processes, uses, discloses, and protects personal information in connection with our online store and related services.

We believe that customers should understand how their information may be handled when browsing our website, placing purchases, contacting customer support, or using other available features.

This policy covers interactions with our website, including product browsing, order placement, checkout, customer accounts where available, marketing communications, after-sales inquiries, and related online activities.

Throughout this policy, these activities are collectively referred to as the “Services.”

Where applicable law requires consent for certain personal information processing activities, we will request the appropriate authorization.


BUSINESS OWNERSHIP & PRIVACY CONTACT INFORMATION

For transparency, the following information identifies the company responsible for operating our online store.

Brand Name:

movyraa

Legal Company Name:

Wuhan Shanggetaijie Technology Co., Ltd.

Registered Business Address:

Office No. 14, 26th Floor, Building 1, Wuhan Tianjie, Special No. 1 Jinjiadun, Jianghan District, Wuhan, Hubei Province, China

Customer Support & Privacy Email:

service@movyraa.com

Business Telephone:

+86 27 8351 1515

Wuhan Shanggetaijie Technology Co., Ltd., doing business as movyraa, operates this website and is responsible for the personal information processing activities described in this Privacy Policy to the extent that it determines the purposes and means of such processing.

Customers may use the contact information above to submit questions concerning personal information, privacy rights, or the operation of our online store.


1. TYPES OF PERSONAL INFORMATION WE COLLECT

The categories of information we may collect depend on how customers interact with movyraa.

Information may be provided directly by customers, collected automatically through website technologies, or received from authorized service providers.

Information Provided by Customers

When you purchase merchandise, create an account where available, or contact customer service, we may receive information such as:

  • First and last name

  • Email address

  • Contact telephone number

  • Billing address

  • Shipping address

  • Customer account information

  • Shopping preferences

  • Selected products

  • Purchase history

  • Customer service correspondence

  • Product reviews and feedback

  • Survey responses

  • Other information voluntarily submitted

We use relevant information to administer purchases, coordinate fulfillment, provide customer assistance, and manage order-related requests.

Payment and Purchase Information

Payment transactions may be handled by independent payment service providers.

Depending on the payment arrangements used, we may receive transaction confirmations and relevant billing information without directly storing complete payment card details.

Order-related information may include:

  • Products purchased and quantities ordered

  • Purchase totals and applicable charges

  • Payment confirmation records

  • Billing and transaction status

  • Selected shipping services

  • Delivery destination

  • Shipment tracking information

  • Return and refund records

  • Communications concerning purchases

These records help us fulfill transactions, provide customer support, and maintain appropriate business documentation.

Information About Other Delivery Recipients

When an order is shipped to someone other than the purchaser, we may receive the recipient's name, contact details, delivery address, or other information needed to complete the shipment.

Customers should ensure they have an appropriate basis for providing another person's personal information.

Automatically Generated Website Information

When you access our website, certain technical and usage information may be collected automatically.

Depending on your device and browser settings, this may include:

  • IP address

  • Device type

  • Operating system

  • Browser characteristics

  • Device identifiers

  • Referring website information

  • Pages visited

  • Website interactions

  • Approximate geographic location

  • Date and time of access

  • Website performance information

This information may be collected using cookies, server logs, tracking pixels, analytics tools, and comparable technologies.


2. COOKIES AND SIMILAR TECHNOLOGIES

movyraa may use cookies and related technologies to support website operation, maintain selected preferences, evaluate performance, and improve the online shopping experience.

Depending on the services enabled, these technologies may include several categories.

Essential Cookies

These cookies support necessary website functions, including shopping cart operations, secure checkout, account sessions, and basic security features.

Disabling essential cookies may interfere with certain website functions.

Analytics and Performance Cookies

These technologies may help us understand website traffic, identify technical issues, evaluate visitor interactions, and improve website functionality.

Functional Cookies

Functional technologies may remember selected settings such as language, currency, geographic region, or other preferences.

These features are intended to make website navigation more convenient.

Advertising and Measurement Cookies

Where enabled and permitted by applicable law, advertising technologies may be used to evaluate campaign performance, measure promotional interactions, and understand advertising effectiveness.

Such activities are subject to applicable consent requirements and privacy choices.

Customers may be able to adjust certain cookie preferences through browser settings, device controls, or available website privacy tools.


3. WEBSITE ANALYTICS AND ADVERTISING ACTIVITIES

We may use third-party analytics providers, advertising platforms, and measurement technologies to better understand how customers interact with our online store.

Depending on the tools used, these services may collect information through cookies, tracking pixels, device identifiers, or similar technologies.

Such information may be used for:

  • Understanding website traffic

  • Measuring website performance

  • Evaluating advertising campaigns

  • Identifying technical problems

  • Improving website navigation

  • Understanding product interest

  • Assessing promotional effectiveness

  • Supporting customer experience improvements

Third-party technology providers may process certain information according to their own privacy policies and relevant contractual requirements.

Where applicable laws provide privacy choices or require consent for advertising-related processing, we will comply with the relevant obligations.


4. PERSONAL INFORMATION RECEIVED FROM THIRD PARTIES

Certain information may be supplied to movyraa by businesses that provide services supporting our online retail operations.

Depending on our service arrangements, these providers may include:

  • E-commerce technology platforms

  • Payment processing companies

  • Shipping and delivery carriers

  • Warehouse and fulfillment providers

  • Fraud prevention services

  • Website analytics providers

  • Advertising and marketing platforms

  • Customer support systems

  • Email communication providers

  • SMS messaging services

  • Website hosting and cloud infrastructure providers

For example, payment processors may provide transaction verification details, while logistics partners may provide shipment status updates.

We may also receive information when customers interact with movyraa through third-party social media platforms or external communication channels.

Information obtained from these sources is handled according to applicable privacy requirements.


5. HOW WE USE PERSONAL INFORMATION

movyraa processes personal information for purposes reasonably connected to providing online retail services, fulfilling customer purchases, supporting business operations, and meeting applicable legal obligations.

Order Processing and Fulfillment

We may use information to:

  • Receive and verify orders

  • Confirm payment transactions

  • Prepare purchased merchandise

  • Coordinate order fulfillment

  • Arrange shipping and delivery

  • Provide shipment tracking information

  • Maintain purchase records

Customer Service and After-Sales Assistance

Relevant information may be used to:

  • Respond to product inquiries

  • Review customer requests

  • Investigate delivery concerns

  • Manage returns and exchanges

  • Process eligible refunds

  • Resolve order-related disputes

  • Provide general customer assistance

Website Security and Business Operations

We may process information to:

  • Prevent fraudulent transactions

  • Identify unauthorized activity

  • Protect website security

  • Maintain appropriate transaction records

  • Improve website usability

  • Evaluate operational performance

  • Administer available promotions

Legal and Regulatory Compliance

Certain information may be processed to satisfy applicable accounting, taxation, legal, and regulatory obligations.

Where required, we rely on an appropriate legal basis for processing, which may include contractual necessity, legitimate interests, legal obligations, or consent.

If information is to be used for a materially different purpose requiring additional notice or permission, we will provide it as required by law.


6. MARKETING EMAILS AND PROMOTIONAL COMMUNICATIONS

Customers who subscribe to marketing communications or provide legally sufficient authorization may receive promotional emails from movyraa.

Depending on available campaigns, these communications may contain:

  • Product announcements

  • New collection updates

  • Promotional discounts

  • Special shopping events

  • Store news

  • Product recommendations

  • Information about eligible offers

Customers may unsubscribe from promotional emails using the unsubscribe link provided in the message.

You may also request assistance by contacting:

service@movyraa.com

Choosing not to receive marketing emails does not prevent necessary transactional communications.

These may include order confirmations, payment updates, shipment notifications, refund information, and customer service responses.


7. SMS AND MOBILE COMMUNICATION SERVICES

Where mobile messaging services are available, movyraa may send SMS or comparable communications in accordance with applicable legal requirements.

These messages may relate to:

  • Purchase confirmations

  • Shipping notifications

  • Delivery updates

  • Customer service inquiries

  • Authorized promotional announcements

  • Checkout reminders where legally permitted

Marketing-related text messages will be subject to applicable consent and opt-out requirements.

Standard messaging or data charges may apply according to the recipient's mobile service provider.

Where supported, customers may discontinue promotional text messages by following the instructions included in the communication, such as replying STOP.

Necessary service-related messages may continue where permitted by law.


8. DISCLOSURE AND SHARING OF PERSONAL INFORMATION

We may share relevant personal information with third parties when reasonably necessary to operate our business, provide purchased products, maintain our Services, or meet applicable legal obligations.

Operational Service Providers

Information may be disclosed to providers supporting:

  • Website administration

  • E-commerce infrastructure

  • Payment processing

  • Order preparation and fulfillment

  • Shipping and delivery

  • Customer service operations

  • Security monitoring

  • Fraud prevention

  • Website analytics

  • Advertising measurement

  • Email and mobile communications

  • Cloud hosting and data storage

Service providers are expected to handle information in accordance with applicable laws and relevant contractual responsibilities.

Marketing and Technology Partners

Where permitted, certain information may be shared with advertising, analytics, and technology partners for promotional measurement or related purposes.

These activities remain subject to applicable consent and opt-out requirements.

Legal Compliance and Protection

We may disclose information when reasonably necessary to:

  • Comply with applicable legal obligations

  • Respond to valid legal proceedings

  • Cooperate with lawful regulatory requests

  • Investigate suspected fraudulent activity

  • Enforce relevant website policies

  • Protect customer rights and safety

  • Maintain website security

Business Reorganization or Transfers

If our business becomes involved in a merger, acquisition, restructuring, financing arrangement, asset transfer, or comparable corporate transaction, relevant information may be transferred as part of that process.

Appropriate notices and safeguards will be provided where required by law.


9. AGGREGATED AND DE-IDENTIFIED INFORMATION

We may create statistical, aggregated, or de-identified information based on website interactions and business records.

When properly de-identified, such information is not reasonably capable of identifying a particular individual.

It may be used for purposes such as:

  • Evaluating purchasing trends

  • Improving website features

  • Analyzing product performance

  • Conducting operational research

  • Planning business improvements

  • Measuring service effectiveness

We will handle this information according to applicable requirements and will not attempt to re-identify properly de-identified information except where legally permitted.


10. YOUR RIGHTS AND PRIVACY CHOICES

Depending on your location and the privacy laws applicable to our operations, you may have certain rights relating to the personal information we maintain.

These rights may include:

  • Requesting access to personal information

  • Correcting inaccurate records

  • Requesting deletion of eligible information

  • Restricting certain processing activities

  • Objecting to particular uses of information

  • Requesting data portability where applicable

  • Withdrawing previously provided consent

  • Obtaining information about relevant disclosures

  • Opting out of qualifying advertising-related processing

The availability and scope of these rights depend on the relevant legal framework and may be subject to specific exceptions.

Submitting a Privacy Request

Please contact:

service@movyraa.com

Describe your request and provide sufficient information to help us identify the relevant records.

Where reasonably necessary, we may request additional details to verify your identity.

Certain records may need to be retained for lawful purposes, including financial reporting, taxation, fraud prevention, transaction administration, or dispute resolution.


11. CALIFORNIA CONSUMER PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), to the extent these laws apply to our business.

Depending on eligibility and applicable legal requirements, these rights may include:

  • Learning what categories of personal information are collected

  • Understanding why information is collected

  • Requesting information about data sources

  • Obtaining details about relevant disclosures

  • Accessing eligible personal information

  • Correcting inaccurate records

  • Requesting deletion of qualifying information

  • Opting out of certain sales or sharing of personal information

  • Limiting certain uses of sensitive personal information where applicable

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

California Privacy Requests

Email: service@movyraa.com

Suggested Subject: California Privacy Rights Request

Please include sufficient details for us to understand your request and complete any reasonably necessary verification.

Where applicable law requires additional disclosures, privacy controls, or opt-out mechanisms, we will provide them as required.


12. INFORMATION CONCERNING CHILDREN

The movyraa online store is not intended specifically for children under the age of 13.

We do not knowingly solicit or collect personal information directly from children under 13 in violation of applicable law.

If we become aware that a child's personal information has been collected improperly, we will take appropriate action in accordance with relevant legal requirements.

Parents or legal guardians with concerns about information submitted by a child may contact:

service@movyraa.com

We will review the concern and take appropriate steps where required.


13. PROTECTION OF PERSONAL INFORMATION

We recognize the importance of protecting information provided by customers.

movyraa seeks to maintain reasonable technical, administrative, and organizational safeguards intended to reduce risks involving unauthorized access, misuse, improper disclosure, alteration, or loss of personal information.

Depending on the systems involved, safeguards may include:

  • Appropriate access restrictions

  • Secure transaction processing arrangements

  • Website security monitoring

  • Authorized technology providers

  • Payment processor security measures

  • Reasonable information-handling procedures

However, no internet-based service, electronic communication method, or data storage system can guarantee absolute security.

Customers are encouraged to protect account credentials, use secure devices, and avoid disclosing sensitive login information.

If you suspect unauthorized activity associated with our website, please contact our customer support team.


14. LINKS TO THIRD-PARTY WEBSITES

Our website may provide links to external services, including payment platforms, shipping carriers, social media websites, and other independently operated resources.

These third parties may follow their own privacy policies and information-processing practices.

movyraa does not directly control the content, privacy procedures, or security practices of independently operated websites.

Customers are encouraged to review the privacy notices of external providers before providing personal information.

The inclusion of a third-party link does not automatically mean that movyraa controls or endorses that service.


15. INTERNATIONAL DATA PROCESSING AND TRANSFERS

Because movyraa operates an online store and may work with service providers located in different countries, personal information may be transferred, accessed, stored, or processed outside the customer's country of residence.

These arrangements may involve technology providers, payment processors, fulfillment partners, customer service systems, or other authorized service providers.

Privacy and data protection laws can differ between jurisdictions.

Where required, we will use appropriate legal arrangements and safeguards for international transfers of personal information.

Authorized providers may process relevant information in the countries where they maintain operations, subject to applicable privacy obligations.


16. PERSONAL INFORMATION RETENTION

We retain personal information for periods reasonably necessary to fulfill the purposes described in this Privacy Policy and meet applicable legal or operational obligations.

Retention periods may vary according to the type of information and the purpose for which it was collected.

Relevant considerations may include:

  • Completing customer purchases

  • Maintaining transaction records

  • Coordinating order fulfillment

  • Managing returns and refunds

  • Providing customer assistance

  • Meeting accounting and taxation requirements

  • Preventing or investigating fraud

  • Addressing legal claims

  • Resolving disputes

  • Complying with regulatory obligations

When information is no longer reasonably required, we may delete, anonymize, de-identify, or otherwise dispose of it in accordance with applicable law.


17. CONTROLLING COMMUNICATION PREFERENCES

Customers may manage certain marketing and communication preferences through available unsubscribe or opt-out options.

Promotional Email Preferences

To stop receiving marketing emails, use the unsubscribe link included in the relevant communication.

Promotional SMS Preferences

Where supported, follow the opt-out instructions provided with promotional text messages.

Customer Support Assistance

You may also contact:

service@movyraa.com

Opting out of promotional communications does not necessarily prevent messages required to complete or administer an order.

Such communications may include:

  • Order confirmations

  • Payment notifications

  • Shipment and tracking updates

  • Delivery information

  • Return and refund notices

  • Security-related messages

  • Customer support responses


18. CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy periodically to reflect changes in our operations, website features, technology arrangements, or applicable legal requirements.

When changes occur, the updated policy will be published on this page.

The “Last Updated” date identifies the most recent revision.

Where applicable law requires additional notice or consent before significant changes take effect, we will take the corresponding steps.

We encourage customers to review this Privacy Policy periodically to remain informed about our information-handling practices.


19. PRIVACY INQUIRIES AND COMPLAINTS

If you have questions about the collection, use, disclosure, retention, or protection of personal information, please contact our customer service team.

You may also use the contact details below to submit privacy-related requests or concerns.

Privacy & Customer Support Email:

service@movyraa.com

Business Telephone:

+86 27 8351 1515

We will review privacy-related communications and respond in accordance with applicable legal obligations.

Depending on your jurisdiction, you may also have the right to contact an appropriate privacy regulator or data protection authority.


20. DATA RESPONSIBILITY & REGISTERED COMPANY DETAILS

For matters involving personal information, privacy practices, communication preferences, or rights associated with this Privacy Policy, our official business details are provided below.

Brand Name:

movyraa

Legal Company Name:

Wuhan Shanggetaijie Technology Co., Ltd.

Registered Business Address:

Office No. 14, 26th Floor, Building 1, Wuhan Tianjie, Special No. 1 Jinjiadun, Jianghan District, Wuhan, Hubei Province, China

Customer Support & Privacy Email:

service@movyraa.com

Business Contact Number:

+86 27 8351 1515

Wuhan Shanggetaijie Technology Co., Ltd., operating under the brand name movyraa, is the legal entity responsible for managing this online store and the personal information processing activities described in this Privacy Policy, to the extent that it acts as the applicable data controller or business under relevant privacy laws.

The company oversees the administration of the movyraa website and coordinates customer-related services associated with online purchases.

We aim to provide accessible privacy information and appropriate assistance with questions concerning the collection, use, protection, and management of personal information.

Thank you for visiting movyraa and taking the time to review our Privacy Policy.