TERMS OF SERVICE

Last Updated: October 20, 2026

INTRODUCTION & AGREEMENT TO TERMS

Welcome to movyraa.

This website and its associated online shopping services are owned and operated by Wuhan Shanggetaijie Technology Co., Ltd., conducting business under the brand name movyraa.

Throughout these Terms of Service (“Terms”), the words “movyraa,” “we,” “us,” and “our” refer to Wuhan Shanggetaijie Technology Co., Ltd. in connection with its operation of this website and related online retail activities.

These Terms establish the conditions governing your use of our website, access to available shopping features, and purchases of jewelry and accessories through our online store.

By browsing our website, creating an account where available, using its features, or submitting an order, you agree to these Terms and the applicable policies published on our website, to the extent permitted by law.

If you do not accept these conditions, please discontinue use of the relevant services and refrain from placing an order.

We may revise these Terms periodically to reflect changes in business operations, jewelry collections, website functionality, service arrangements, or applicable legal requirements.

Our online store uses Shopify's e-commerce infrastructure to display merchandise and facilitate online purchases.

REGISTERED BUSINESS & CUSTOMER CONTACT INFORMATION

To provide clarity regarding the business responsible for this website, our official company details are listed below.

Brand Name:

movyraa

Legal Company Name:

Wuhan Shanggetaijie Technology Co., Ltd.

Registered Business Address:

Office No. 14, 26th Floor, Building 1, Wuhan Tianjie, Special No. 1 Jinjiadun, Jianghan District, Wuhan, Hubei Province, China

Customer Support Email:

service@movyraa.com

Business Telephone:

+86 27 8351 1515

Wuhan Shanggetaijie Technology Co., Ltd., doing business as movyraa, is the legal entity responsible for operating this website, administering its online retail activities, and coordinating customer support associated with purchases made through the store.

SECTION 1 – ELIGIBILITY & RESPONSIBLE WEBSITE USE

By accessing our website or completing a purchase, you confirm that you have the legal capacity or appropriate authorization to enter into online transactions under the laws applicable to your location.

Where a minor uses our website under the supervision of a parent or legal guardian, the supervising adult is responsible for ensuring compliance with applicable legal requirements.

Customers and visitors are expected to use movyraa responsibly and for lawful purposes.

The following activities are prohibited:

• Submitting fraudulent orders or deliberately misleading information.

• Attempting unauthorized access to customer accounts or website systems.

• Using the website for unlawful purchases or transactions.

• Infringing intellectual property rights.

• Improperly collecting or using another person's information.

• Disrupting the operation or security of the website.

• Uploading or distributing harmful software, viruses, or malicious code.

• Engaging in activities that violate applicable laws or regulations.

Users must not interfere with website functionality, attempt to compromise network security, or access restricted technical systems without authorization.

Where justified by serious misuse, unlawful conduct, security concerns, or material violations of these Terms, we may restrict or suspend access to relevant services.

Any such measures will be taken in accordance with applicable law.

SECTION 2 – CONDITIONS GOVERNING OUR ONLINE SERVICES

We aim to maintain an accessible, functional, and secure environment for customers using our online jewelry store.

However, certain website functions or services may occasionally become unavailable or require restrictions due to legitimate technical, security, operational, or legal circumstances.

Examples include:

• Suspicious payment activity.

• Unauthorized account access.

• Website security vulnerabilities.

• Misuse of online shopping features.

• Unlawful transactions.

• Repeated violations of these Terms.

• Necessary technical maintenance.

• Unexpected service interruptions.

• Other reasonable operational requirements.

Information transmitted through our website may pass across multiple electronic networks and undergo technical changes necessary for compatibility and delivery.

Payment information is processed using the applicable security arrangements of authorized payment service providers.

Customers may not reproduce, distribute, commercially exploit, resell, or duplicate substantial portions of our website or its services without permission, except where authorized by applicable law.

The headings included throughout these Terms are provided for convenience and do not independently change the interpretation of the provisions.

SECTION 3 – WEBSITE CONTENT & INFORMATION ACCURACY

At movyraa, we make reasonable efforts to ensure that information presented throughout our online store is clear, accurate, and relevant.

This includes information concerning:

• Jewelry descriptions and product specifications.

• Materials, dimensions, and available sizes.

• Pricing and discounts.

• Promotional offers.

• Product availability.

• Shipping arrangements.

• Delivery estimates.

• Applicable store policies.

Nevertheless, occasional inaccuracies or technical errors may occur.

Such issues may involve typographical mistakes, incorrect product information, pricing discrepancies, outdated promotional details, formatting errors, or incomplete descriptions.

Customers should carefully review jewelry descriptions, sizing information, checkout details, and relevant store policies before completing a purchase.

When an error is identified, we may update, correct, or remove inaccurate information where reasonably necessary.

If a material error affects an existing order, we will make reasonable efforts to contact the customer and provide an appropriate resolution.

Nothing in this section is intended to exclude mandatory consumer rights or protections.

SECTION 4 – PRODUCTS, PRICES & SERVICE MODIFICATIONS

The jewelry collections, accessories, promotional offers, and services available through movyraa may be modified from time to time.

We may introduce new jewelry designs, update existing collections, adjust prices, revise promotions, or discontinue selected items for legitimate business or operational reasons.

Changes may relate to:

• Jewelry categories and collections.

• Available necklaces, bracelets, rings, and fashion accessories.

• Product descriptions and specifications.

• Materials, dimensions, and available styles.

• Retail prices.

• Promotional discounts.

• Website functions.

• Customer support features.

• Technology integrations.

• Online purchasing services.

The price applicable to an accepted purchase will generally be the amount presented during checkout, subject to applicable law and appropriate handling of obvious technical or pricing errors.

Product availability may change depending on inventory levels, supplier arrangements, and fulfillment conditions.

Modifications to our jewelry selection or website services will not automatically remove rights or obligations associated with previously accepted purchases.

Existing transactions remain subject to applicable contractual provisions and mandatory legal protections.

SECTION 5 – JEWELRY DETAILS, VISUAL REPRESENTATIONS & PURCHASE LIMITS

Certain jewelry designs and accessories may be offered exclusively through our online store or made available in limited quantities.

We aim to provide relevant product information so customers can better understand the jewelry they are considering.

Depending on the item, descriptions may include:

• Jewelry type, design, and intended styling.

• Materials and metal composition where applicable.

• Plating, finishes, and decorative details.

• Gemstone or decorative stone information where applicable.

• Ring sizes, bracelet lengths, and necklace dimensions.

• Available colors, styles, and variations.

• Product weight and measurements where applicable.

• Packaging information.

• Care instructions and relevant product characteristics.

Product Images and Appearance

We make reasonable efforts to represent jewelry accurately through product photographs, descriptions, and specifications.

However, minor visual differences may occur between online images and the merchandise received.

These differences may result from photography, lighting conditions, screen settings, device calibration, ordinary manufacturing variations, or packaging updates.

The appearance of metallic finishes, decorative stones, and reflective surfaces may also vary slightly under different lighting conditions.

Such variations should not result in merchandise being materially different from its published description.

Materials and Jewelry Care

Customers should review the materials and care information provided for each jewelry item before purchasing.

Some jewelry may require appropriate handling, cleaning, or storage to preserve its appearance.

Depending on the product materials, prolonged exposure to moisture, cosmetics, perfumes, cleaning agents, or abrasive surfaces may affect certain finishes.

Customers with known sensitivities to particular metals or jewelry materials should review the available product specifications before purchasing.

Material descriptions and composition claims are based on the information provided for the relevant product.

Sizing and Product Selection

Where applicable, customers should review ring sizes, necklace lengths, bracelet measurements, and other available dimensions before ordering.

Measurements and sizing references are intended to help customers make informed purchasing decisions.

If an item does not match the size ordered or is materially inconsistent with its published specifications, customers may contact our support team for assistance.

Where legally permitted and reasonably justified, purchase limits may apply based on inventory availability, shipping restrictions, fraud prevention, or other legitimate operational considerations.

Some products or promotional offers may be unavailable in particular regions.

Returns, exchanges, defective merchandise, and refund-related matters are governed by our Return & Refund Policy and applicable consumer protection laws.

SECTION 6 – ORDER ACCEPTANCE, BILLING & CUSTOMER RESPONSIBILITIES

Orders submitted through movyraa may undergo verification before they are accepted for fulfillment.

The verification process may involve reviewing payment authorization, jewelry availability, customer details, and delivery information.

Where legitimate circumstances require it, we may temporarily hold, limit, decline, or cancel an order.

Reasons may include:

• Suspected fraudulent transactions.

• Unauthorized payment activity.

• Incorrect or incomplete customer information.

• Obvious pricing or technical errors.

• Insufficient product inventory.

• Unsuccessful payment authorization.

• Security-related concerns.

• Suspected unauthorized commercial resale.

• Other lawful operational restrictions.

Reasonable purchase limits may apply to individual transactions, customers, households, accounts, payment methods, or delivery destinations.

If additional information is required or an order cannot be fulfilled, we may attempt to contact the customer using the details submitted during checkout.

CUSTOMER INFORMATION REQUIREMENTS

Customers should provide accurate and current information when completing an order.

This includes:

• Full name.

• Email address.

• Contact telephone number.

• Billing information.

• Delivery address.

• Payment details.

• Other information reasonably required to process the transaction.

Please review your information carefully before submitting payment.

If you discover an error, contact service@movyraa.com as soon as possible.

Where a paid order is canceled before fulfillment, any applicable refund will be returned to the original payment method.

SECTION 7 – UNITED STATES SHIPPING OPTIONS & DELIVERY CONDITIONS

movyraa provides several shipping services for eligible jewelry and accessory purchases delivered within the United States.

Shipping availability and charges depend on the qualifying merchandise subtotal, delivery destination, and selected transportation service.

EXPRESS SHIPPING

Shipping Charge: $6.99

Eligible Purchases: Qualifying orders

Estimated Transit Period: 1–2 business days after dispatch

Express Shipping is an optional expedited transportation service for eligible U.S. orders.

Customers may choose this option during checkout when available.

The estimated 1–2 business days applies to carrier transportation after shipment and does not include order preparation.

FREE STANDARD SHIPPING

Shipping Charge: FREE

Minimum Qualifying Merchandise Subtotal: $39.00

Estimated Transit Period: 3–5 business days after dispatch

Eligible U.S. orders with a merchandise subtotal of $39.00 or more qualify for complimentary standard delivery.

Customers who qualify for free standard shipping may alternatively choose Express Shipping for $6.99 where available.

STANDARD SHIPPING

Shipping Charge: $3.99

Qualifying Merchandise Subtotal: $0.00–$38.99

Estimated Transit Period: 3–5 business days after dispatch

For eligible orders below the $39.00 free shipping threshold, Standard Shipping is available at a flat rate of $3.99.

The applicable shipping service and final delivery charge are displayed before payment is completed.

ORDER PROCESSING & ESTIMATED ARRIVAL

Following successful payment confirmation, orders are generally reviewed, prepared, and packaged within up to 5 business days.

Business days ordinarily refer to Monday through Friday, excluding weekends and applicable public holidays.

Order processing and shipping transit are calculated separately.

The estimated delivery transit period begins once the order has been dispatched.

For purchases requiring the full standard processing period, the combined estimated timeframe may be:

• Express Shipping: approximately 6–7 business days.

• Free Standard Shipping: approximately 8–10 business days.

• Standard Shipping: approximately 8–10 business days.

These combined timeframes are estimates rather than guaranteed arrival dates.

Actual delivery schedules may vary due to carrier operations, weather conditions, transportation interruptions, public holidays, fulfillment arrangements, or the shipping destination.

SHIPPING ORIGIN & TRACKING

Orders may be fulfilled through designated facilities, suppliers, or third-party logistics partners.

The dispatch location may vary depending on inventory availability and the delivery destination. Not every order necessarily originates from a warehouse within the United States.

Once your package has shipped and tracking information becomes available, we will provide the relevant shipment details by email.

If a parcel is significantly delayed, appears lost, or remains without tracking updates for an extended period, please contact service@movyraa.com with your order number.

Our support team will review reasonable delivery-related concerns and coordinate with the relevant carrier where appropriate.

For additional information, please refer to our Shipping Policy.

SECTION 8 – THIRD-PARTY TOOLS, APPLICATIONS & SERVICES

Certain features available through movyraa may be supplied or supported by independent third-party providers.

These may include:

• Payment processing platforms.

• Website applications.

• E-commerce integrations.

• Customer communication systems.

• Analytics technologies.

• Other online service tools.

Third-party providers may establish their own terms of service, privacy policies, security arrangements, and operating requirements.

We do not necessarily own, operate, or control all external systems integrated with our website.

The availability or functionality of some features may depend on the relevant provider.

Customers are encouraged to review the applicable terms and privacy information before using independent third-party services.

To the extent permitted by law, movyraa is not responsible for independent acts, omissions, or technical operations of external providers outside our reasonable control.

This provision does not remove obligations or liabilities that applicable law requires us to retain.

SECTION 9 – EXTERNAL LINKS & INDEPENDENT WEBSITES

Our online store may contain links directing customers to third-party websites, resources, or platforms.

Such websites may include payment services, shipping carrier websites, social media platforms, or other independently operated resources.

These external services are not necessarily owned, managed, or controlled by Wuhan Shanggetaijie Technology Co., Ltd.

We do not routinely supervise or guarantee the accuracy, security, availability, content, or practices of independently operated websites.

Providing an external link does not automatically indicate endorsement, sponsorship, or approval of the relevant third-party business.

Transactions completed directly through external websites are generally subject to the terms and policies established by those providers.

Before using third-party services or completing purchases outside our website, customers should review the applicable privacy policies, purchasing conditions, shipping arrangements, and refund procedures.

Nothing in this section limits responsibilities that cannot lawfully be excluded.

SECTION 10 – ORDER CANCELLATIONS, 180-DAY RETURNS & REFUNDS

movyraa offers a 180-Day Free Return Policy for qualifying jewelry and accessory purchases, subject to the requirements described in our Return & Refund Policy.

ELIGIBLE JEWELRY RETURNS

Customers may submit a qualifying return request within 180 calendar days after delivery.

For standard preference-based returns, jewelry should generally meet the following conditions:

• The item has not been worn or used beyond reasonable inspection or fitting.

• The jewelry remains in its original condition.

• Original packaging and included accessories are provided where applicable.

• Valid proof of purchase is available.

• The item has not been intentionally damaged or substantially modified.

Eligible necklaces, bracelets, rings, and fashion accessories may be returned during the applicable return period in accordance with these conditions.

SPECIAL JEWELRY RETURN CONDITIONS

Certain jewelry categories may be subject to additional requirements.

Earrings and Piercing Jewelry

For hygiene reasons, earrings and items intended for pierced body areas may be subject to additional return restrictions after opening or use, where permitted by applicable law and disclosed before purchase.

Personalized and Customized Jewelry

Products individually engraved, personalized, specially sized, or customized according to customer instructions may be subject to additional return limitations where legally permitted and disclosed before purchase.

These restrictions do not remove mandatory consumer rights relating to defective, damaged, incorrect, or materially misdescribed merchandise.

COMPLIMENTARY RETURN SHIPPING

Approved eligible returns include free return shipping.

No restocking fee applies to qualifying returns.

Customers should contact our support team before mailing any jewelry back.

REQUESTING A RETURN

To submit a return inquiry, contact:

service@movyraa.com

Please include your order number, the relevant jewelry information, and a brief explanation of your request.

Photographs or other supporting details may be requested where appropriate.

After reviewing the request, we will provide return authorization and applicable shipping instructions.

Where a physical return is required, the designated receiving facility address will be supplied.

Please do not mail returned merchandise directly to our registered company address unless specifically instructed by our customer support team.

REFUND PROCEDURES

Approved refunds are issued to the original payment method used for the purchase.

For refunds requiring returned merchandise, processing generally takes 5–10 business days after the product has been received and inspected.

If a refund is approved without requiring a physical return, processing generally takes 5–10 business days following approval.

Additional time may be required by banks or payment providers to display the credit.

Original shipping charges, including optional Express Shipping fees, are generally non-refundable for preference-based returns, subject to applicable legal requirements and the exceptions described in our Return & Refund Policy.

CANCELLATION & ORDER MODIFICATION REQUESTS

Customers seeking to cancel or change a purchase should contact our support team promptly after placing the order.

We will make reasonable efforts to accommodate eligible requests before processing, packaging, fulfillment, or shipment begins.

Once these activities have started, modification or cancellation may no longer be possible, subject to applicable law.

If the order has already been dispatched, qualifying merchandise may be returned after delivery under our Return & Refund Policy.

For complete information about return eligibility, jewelry exchanges, original shipping fee reimbursements, defective merchandise, and after-sales procedures, please review our Return & Refund Policy.

SECTION 11 – UPDATES AND REVISIONS TO THESE TERMS

We may modify these Terms of Service periodically when reasonably necessary to reflect changes affecting our online store.

Revisions may relate to:

• Business operations.

• Jewelry collections and product offerings.

• Website functionality.

• Customer service arrangements.

• Legal and regulatory requirements.

• Security developments.

• Third-party integrations.

• Other legitimate operational needs.

Any revised Terms will be published on this page.

The date shown under “Last Updated” identifies the most recent revision.

Where applicable law requires additional notice or customer consent before significant changes become effective, we will take the appropriate steps.

Continued use of our website after revised Terms become effective may constitute acceptance of the updated provisions to the extent permitted by law.

Changes will not retroactively remove mandatory consumer rights associated with previously completed transactions where prohibited by law.

CONTACT INFORMATION

For questions concerning these Terms of Service, jewelry purchases, payment authorization, order confirmations, shipping arrangements, cancellations, returns, refunds, or other store-related matters, please contact our support team.

Brand Name:

movyraa

Legal Company Name:

Wuhan Shanggetaijie Technology Co., Ltd.

Registered Business Address:

Office No. 14, 26th Floor, Building 1, Wuhan Tianjie, Special No. 1 Jinjiadun, Jianghan District, Wuhan, Hubei Province, China

Customer Support Email:

service@movyraa.com

Business Telephone:

+86 27 8351 1515

Wuhan Shanggetaijie Technology Co., Ltd., doing business as movyraa, is responsible for operating the movyraa online store, managing its related e-commerce activities, and coordinating customer support for purchases completed through the website.

We aim to maintain transparent business information, accessible customer assistance, and clearly communicated purchasing conditions.

When contacting our team about an existing order, please provide your order number and the email address used during checkout.

Thank you for visiting and shopping with movyraa.